Retail Sales Assistant (EXPIRED)

West Thurrock

Retail & Consumer Products

23000 Annual


Retail Sales Assistant

Job Type: Full Time, Permanent

Location: Thurrock, Lakeside

Working Hours: 38 hours per week Monday Sunday (5 days from 7 on ROTA)

Salary: Up to £23,000 DOE + Quarterly Commission


We value every member of our team and believe in rewarding hard work. We provide a friendly and family-like environment for you to excel in, as well as many incentives to make your career with us enjoyable and valuable.

  • A competitive salary.
  • Comprehensive and ongoing training.
  • Great staff discount on N&C products.
  • Perkbox discounts.
  • Company pension scheme.
  • Opportunities for personal and professional development.
  • Free onsite parking.
  • 23 days holidays.
  • A genuine work-life balance.
  • Immediate start available.

Role responsibilities Retail Sales Assistant:

  • Providing exceptional customer service and experiences, ensuring high levels of customer satisfaction through your enthusiasm, excellent sales service and product knowledge.
  • Confidently engaging with customers and team members.
  • Driving sales performance through our training.
  • Understanding customer's needs and giving advice and inspiration for customer s requirements.
  • Building relationships with both trade and DIY customers.
  • Generating new trade leads.
  • Working as part of a team to maintain showroom stock levels and store appearance.
  • Resolving customer queries in a professional manner.
  • You will need to have a smart appearance as this is a customer facing role.
  • Manual lifting will be involved.
  • You must be able to work as part of a team and be flexible to cover store open hours and weekends and bank holidays.

Requirements - Retail Sales Assistant:

  • Previous experience in a retail sales role or environment is preferable but not essential as training will be provided.
  • Friendly, helpful and confident with an engaging personality.
  • You will be comfortable with dealing with a variety of customer situations in a professional manner.
  • Ability to demonstrate energy, drive and a positive can-do attitude.
  • Strong interpersonal and communication skills, written and verbal.
  • Able to easily build rapport.
  • Able to ensure a complete customer experience.


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