Quest Search & Selection are proud to represent one of UK's leading seasonal retailers who have different sites across the UK.

The Arcade Operations & Commercial Manager,reporting to the Head of Retail, manages operator partners, delivers optimisation projects, and oversees reporting and insights. Supports day-to-day operations, acting as main contact for Site teams and Operators. Leads space optimisation projects, tracks performance improvements, and provides insights for machine placement and category planning of projected £50million business .

Key Responsibilities of this Arcade Operations & Commercial Managerrole:

• Partner with Finance, Business Analysts and proposition to analyse performance, set KPIs and track sales and contribution against budget.
• Lead the business until area of over 30 sites in the UK & Coastal regions
• You will look after the operations, space, commercials, people management and site optimisation.
• Looking at space commercially - Drive space and revenue optimisation across parks through machine and category analysis, heat-map & space planning experience.
• Coordinate cross-functional delivery of optimisation plans with teams including digital, facilities and site operations.
• Manage operator partner coordination including account support, invoicing, contract administration and business review insights.
• Act as the main contact for site teams and operators, supporting rollout of optimisation initiatives and peak-season readiness.
• Monitor performance with Business Analyst on new products and implement ongoing machine and category improvements.
• Support H&S and regulatory compliance through audits, risk assessments and license management.

Key Requirements of this Arcade Operations & Commercial Manager role:

• Ideally having 5+ years' experience in retail, hospitality, leisure experience
• Have led large teams within multiple sites and can show how you have scales revenue
• Strong commercial acumen with knowledge of P&L, sales, and margin performance.
• You must have strong stakeholder experience and manage 3 parties
• Experience within slots, amusements etc is desirable but not essential
• Having strong sales, customer service, and stakeholder management skills, as well as people management experience.
• Open to traveling and staying away once a week & also travel to head office and plan diary in advance.
• Experience dealing with operations partners, franchises, electronic leisure experience is beneficial
• Understanding of space planning, floor management, and sales/data analysis.

Benefits of this Arcade Operations & Commercial Manager role:

• Life assurance.
• Car Allowance of £7,500 minimum
• Discount and offers across the group
• 20% friends and family discount.
• 22 Holiday days (rising to 25 days).
• Free parking.
• Learning and development support.

If this sounds like you and you are keen to apply for thisArcade Operations & Commercial Manager, please apply quoting reference no.JO-

We request that candidates send their CV as a Microsoft Word document where possible.

Quest Search and Selection is acting as an Employment Agency in relation to this vacancy.