Propositions Manager - Connectivity
Annual
Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work." Propositions Manager is a pivotal role in Sky Connectivity, responsible for shaping and delivering the future strategy and roadmap across Sky Broadband and Mobile. You will shape compelling, commercially - robust propositions in a complex, multi-stakeholder environment, balancing customer value, commercial outcomes and delivery constraints to drive sustainable growth. This role reports into a Propositions Lead and forms part of a highly collaborative and dynamic team; committed to driving the development of best-in-class products and services for Sky customers. This team is responsible for redefining the way people feel about Sky's role in the home. It's our mission to bring our customers and prospects on the journey of being able to connect them with their friends and family like never before. For this role we offer the hybrid working approach with 3 days a week onsite in Osterley campus.What you'll do:
- Proposition strategy - Support development of product and proposition strategies, navigating competing priorities across Product, Commercial, Technology and Go-To-Market teams, and making clear recommendations where trade-offs are required.
- Future pipeline - Develop own perspective on how the market landscape might evolve in the future and how our connectivity business can be best positioned to capitalise on potential new revenue streams. Working with relevant third parties and exploring market opportunities to build out the longer-term roadmap.
- Insight development - Develop data-led strategies that drive longer-term roadmap, working closely with the Strategic Insight team to build out best-in-class experiences, products and services to complement existing portfolio.
- Product development - Work closely with product teams to influence prioritisation decisions, balancing customer outcomes, commercial impact, delivery complexity and sequencing across multiple initiatives in flight.
- Change case - Support development of business cases, working closely with commercial & finance teams, considering both broader business and bottom-line financial benefits and risks.
- Lead change programmes - Drive proposition changes through delivery by orchestrating multiple dependent teams (technology, billing, operations, commercial), resolving blockers and maintaining momentum in a fast-moving environment.
- Strategic Thinking - understand market landscapes and ability to formulate plans to achieve a set of defined goals / objectives.
- Problem Solving - comfortable with thinking about a problem and providing plausible & creative solutions.
- Numerical - Comfortable building out and analysing business cases and is proficient in Excel.
- Stakeholder management & influence - Proven ability to work across multiple stakeholders with differing objectives, influencing outcomes without direct authority and resolving conflict where priorities compete.
- Has a consistent record in a previous proposition or commercial roles. Able to operate effectively in a high-profile, fast-paced environment, managing several complex initiatives at once and making sound decisions with imperfect information.
- Confident communicator - will be working with teams across the organisation and engaging at a senior level.
- Sky Q, for the TV you love all in one place
- A generous pension package
- Private healthcare
- Discounted mobile and broadband
- Access a wide range of exclusive Sky VIP rewards and experiences