RESIDENTS who have signed up to use Thurrock Council's online services will need to reregister with the authority if they haven't already done so.

The council is about to switch to a new online service which will launch on Wednesday, 27 January. Residents can use the council's portal at thurrock.gov.uk/myaccount for a range of services including monitoring and paying bills, receiving information and booking council services.

A statement from the council says: "On Wednesday, 27 January, we will be starting a new My Account service. To protect your personal details during this change, all your previous My Account details will be deleted permanently.

"We will switch off the current My Account service on Tuesday, 26 January. This will not affect any applications, reports or requests you've already made – these will continue as normal. Only your My Account login details will be affected.

This will also not affect the login accounts you may use to access other Thurrock Council services online, such as housing applications, rent statements, school admissions, free school meals, free 2 year-old childcare, library services, consultations, event tickets or job applications.

What it means for you

After Wednesday, 27 January, you will need to re-register with the new My Account. You can then re-activate your secure access to services such as council tax.

You won't be able to see the history of any previous applications or reports you have made. If you want to make a copy of any of your information before the change, you should do this before Tuesday, 26 January. Use this link