Sky

Annual

Tilbury (RM187)

Permanent

Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards. Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice. Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs. Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict. Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency. Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency.

Senior Content Designer - Digital CX

I.T. & Communications

Sky

Annual

West Thurrock (RM202)

Permanent

Deliver high-quality, intuitive content experiences across web and native platforms, aligned with business and customer needs. Champion the customer voice, ensuring content design reflects real needs and drives prioritisation. Consistently use customer insights and translate them into actionable content improvements. Work cross-functionally to shape journeys, guide stakeholders, and evolve content practices. Champion AI and utilise CMS tools to create, test, and optimise content. Experiment with LLMs, share learnings, and support wider adoption Align content with CX KPIs, SEO, WCAG guidelines and compliance, delivering measurable improvements to customer experience.

Senior Content Designer - Digital CX

I.T. & Communications

Sky

Annual

Grays (RM162)

Permanent

Deliver high-quality, intuitive content experiences across web and native platforms, aligned with business and customer needs. Champion the customer voice, ensuring content design reflects real needs and drives prioritisation. Consistently use customer insights and translate them into actionable content improvements. Work cross-functionally to shape journeys, guide stakeholders, and evolve content practices. Champion AI and utilise CMS tools to create, test, and optimise content. Experiment with LLMs, share learnings, and support wider adoption Align content with CX KPIs, SEO, WCAG guidelines and compliance, delivering measurable improvements to customer experience.

Senior Content Designer - Digital CX

I.T. & Communications

Sky

Annual

South Ockendon (RM155)

Permanent

Deliver high-quality, intuitive content experiences across web and native platforms, aligned with business and customer needs. Champion the customer voice, ensuring content design reflects real needs and drives prioritisation. Consistently use customer insights and translate them into actionable content improvements. Work cross-functionally to shape journeys, guide stakeholders, and evolve content practices. Champion AI and utilise CMS tools to create, test, and optimise content. Experiment with LLMs, share learnings, and support wider adoption Align content with CX KPIs, SEO, WCAG guidelines and compliance, delivering measurable improvements to customer experience.

Senior Content Designer - Digital CX

I.T. & Communications

Sky

Annual

East Tilbury (RM188)

Permanent

Deliver high-quality, intuitive content experiences across web and native platforms, aligned with business and customer needs. Champion the customer voice, ensuring content design reflects real needs and drives prioritisation. Consistently use customer insights and translate them into actionable content improvements. Work cross-functionally to shape journeys, guide stakeholders, and evolve content practices. Champion AI and utilise CMS tools to create, test, and optimise content. Experiment with LLMs, share learnings, and support wider adoption Align content with CX KPIs, SEO, WCAG guidelines and compliance, delivering measurable improvements to customer experience.

Lead Service Designer - Digital CX

I.T. & Communications

Sky

Annual

Grays (RM162)

Permanent

Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards. Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice. Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs. Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict. Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency. Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency.

Vehicle Warranty Business Development Manager

I.T. & Communications

Octane Recruitment

55000 Annual

Grays (RM162)

Permanent

Vehicle Warranty Business Development Manager Location: Grays Salary: £25k basic + Uncapped Commission OTE 55K plus + Company Car Working Hours: Monday Saturday 9am 6pm Alternate Sundays (Set day off in the week) About Us We are a fast-growing automotive solutions company dedicated to providing high-quality vehicle warranty products to dealerships, dealer groups, and automotive partners acros click apply for full job

Kubernetes and Cloud SRE

I.T. & Communications

Randstad Digital

70000 Annual

Basildon (SS131)

Permanent

Job: Site Reliability Engineer (SRE) Location: Basildon (5 days on-site)

Embedded Systems Engineer

I.T. & Communications

Hireful

50000 Annual

Basildon (SS131)

Permanent

Growing UK based product & engineering company, whose products address global water shortages & clean water issues, are seeking another Embedded Systems Engineer to support their existing & future product innovation development.

IT Field Engineer

I.T. & Communications

Education Support Professionals

30000 Annual

Grays (RM162)

Permanent

We are seeking an experienced ICT support / field engineer to join our established and growing team on a full time basis, covering a wide range of ICT duties for a specialist Education focussed managed service provider. The applicant should be a highly motivated individual who is looking to develop their skills within the field of I click apply for full job

Cloud Ops & DevOps Engineer

I.T. & Communications

Randstad Digital

70000 Annual

Basildon (SS131)

Permanent

Role: Cloud Ops & DevOps Engineer

Head of Health &Safety

I.T. & Communications

Russell Taylor Group Ltd

60000 Annual

Basildon (SS131)

Permanent

Are you an experience Safety Manager with Construction / CDM experience?Are you interested in greener projects and sustainable builds?Do you want to be part of an exciting growing business with groud breaking projects?Being part of a business that focused on environmental sustainability with revolutionary innovations in eco-construction click apply for full job

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Jobs in Thurrock

Assistant Civil Engineer

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Jobs in Thurrock

Assistant Civil Engineer

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...or become a Supporter.
Thurrock. Your Borough. Your News.

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Thurrock. Your Borough. Your News.