General Freight Forwarder
35000 Annual
Our client, a freight forwarder is looking for a General Freight Forwarder to join their office in Tilbury.
Job OverviewWe are seeking an experienced Freight Forwarder with a strong background in ocean freight operations. The successful candidate will be responsible for managing end-to-end shipments, coordinating with carriers and clients, and ensuring efficient, compliant, and cost-effective movement of cargo.
Key Responsibilities- Coordinate and manage international ocean freight shipments, including FCL and LCL movements
- Handle RoRo shipments (vehicles, machinery, project cargo), including booking, documentation, and tracking
- Liaise with shipping lines, port agents, and hauliers to ensure smooth cargo movement
- Prepare and process shipping documentation (e.g. Bills of Lading, commercial invoices, packing lists)
- Monitor shipments and proactively resolve delays or issues
- Maintain strong relationships with clients, suppliers, and partners
- Update internal systems with shipment milestones and documentation
- Ensure high levels of customer service and communication throughout the shipment lifecycle
- Proven experience in freight forwarding, with a focus on ocean freight
- Hands-on experience with RoRo shipments (vehicles, heavy equipment, or project cargo)
- Strong knowledge of shipping documentation and customs procedures
- Experience working with shipping lines and port operations
- Strong organisational and multitasking skills
- Excellent communication and customer service abilities
- Ability to work under pressure and meet tight deadlines
- Proficiency in freight/logistics software and Microsoft Office