Our client, a freight forwarder is looking for a General Freight Forwarder to join their office in Tilbury.

We are seeking an experienced Freight Forwarder with a strong background in ocean freight operations. The successful candidate will be responsible for managing end-to-end shipments, coordinating with carriers and clients, and ensuring efficient, compliant, and cost-effective movement of cargo.

• Coordinate and manage international ocean freight shipments, including FCL and LCL movements
• Handle RoRo shipments (vehicles, machinery, project cargo), including booking, documentation, and tracking
• Liaise with shipping lines, port agents, and hauliers to ensure smooth cargo movement
• Prepare and process shipping documentation (e.g. Bills of Lading, commercial invoices, packing lists)
• Monitor shipments and proactively resolve delays or issues
• Maintain strong relationships with clients, suppliers, and partners
• Update internal systems with shipment milestones and documentation
• Ensure high levels of customer service and communication throughout the shipment lifecycle

• Proven experience in freight forwarding, with a focus on ocean freight
• Hands-on experience with RoRo shipments (vehicles, heavy equipment, or project cargo)
• Strong knowledge of shipping documentation and customs procedures
• Experience working with shipping lines and port operations
• Strong organisational and multitasking skills
• Excellent communication and customer service abilities
• Ability to work under pressure and meet tight deadlines
• Proficiency in freight/logistics software and Microsoft Office