About the role

Based at the London Container Terminal, this role plays a critical part in ensuring the safe, efficient, and seamless flow of operations across all areas of the site. Working within the Control function, you will use terminal radio and computer systems to coordinate activities in real time, supporting both vessel and landside operations.

This is a fast-paced, detail-focused role where strong situational awareness, clear communication, and the ability to adapt quickly are essential to keeping operations running smoothly.

Key Responsibilities

• To ensure smooth container flow in all operational areas.
• Responsible for the activation of 'Auto Plan' the IPOS automated planning tool
• Take responsibility for supporting the vessel loading and unloading sequences as per the Auto Plan
• Ensure that the work program is managed while vessel is working in conjunction with the  OMS and Berth Coordinators
• Manage late and held cargo for export by re-planning and rescheduling where necessary
• Ensure the safe stowage of General, Hazardous and Temperature controlled and out of gauge containers.
• Ensure all pile weights restrictions are adhered to.
• Ensure all vessel stability requirements are adhered to.
• Ensure all relevant paperwork and EDI file are sent / copied to all parties as required
• Bring attention to areas of poor performance.
• Identification of lost time and productivity.
• Ensure carriers are manned up at the correct times and report any that are not to the shift manager.
• Allocate work to carriers using the terminal operating system.
• Monitor and react to ship operations and process import and export containers.
• Monitor landside operations and control queues, both VBS and Non VBS and react to the changing situations.
• Monitor all VBS barriers
• Deal with VBS enquiries (VBS Phone)
• Monitor all equipment allocated
• Maintain the terminal operating system to move and update stows and recording of information received in control from equipment operators.
• Operate the Yard Management System, working in close liaison with the Terminal Planners and the Terminal's lifting equipment drivers.
• Monitor the reefers to be unplugged through the Terminal Operating System prior to delivery to Vehicles and/or vessel also imports from vessels.
• Housekeeping of the yard during quiet periods in order to maintain an effective stack.
• Receive and process information in Control as directed by the OMS.
• Liaise with and plan rail movements.
• Radio communication.
• Undertake relief duties in other departments as may be required.
• Answer the OMS phone should they not be able to answer it.

In addition to the duties listed above, carry out other ad-hoc duties assigned by the line manager from time to time.

What we're looking for

We're looking for someone who thrives in a busy operational environment and can confidently manage multiple priorities in real time. You'll bring a proactive and organised approach, with the ability to make informed decisions and communicate clearly across teams to keep operations moving safely and efficiently.

You'll be comfortable working with systems and data, maintaining accuracy under pressure, and quickly responding to changing operational demands. A strong team player, you'll also be capable of working independently when required, taking ownership of your responsibilities and supporting wider team objectives.

Experience within a logistics, terminal, or warehousing environment would be advantageous, particularly with exposure to operational or control systems. Strong IT skills, attention to detail, and confidence in radio communication are key, along with a flexible approach to shift work, including unsociable hours.

Above all, you'll have a safety-first mindset, a keen eye for detail, and a commitment to delivering efficient, high-quality operations every shift.

Qualifications & Skills

• GCSE (A-C passes) or equivalent including English.
• Good communication skills including radio communications.
• IT systems skills including operations or warehousing systems.
• Ability to work autonomously and as an effective member of a team.
• Ability to react to the changing operational situations and allocate equipment to maximise productivity.
• Attention to detail
• Proven commitment and reliable work history.
• Experience of working shifts and unsociable hours.
• Full UK right to work
• Driving Licence, valid in the UK

What Forth Ports can offer you:

At Forth Ports, our people are our priority, and we are committed to creating a flexible, open, and supportive working culture. As part of our team, you will enjoy

• A competitive salary
• Generous annual leave entitlement
• Defined contribution pension scheme with up to 16.5% joint contribution plus life assurance at 4x salary
• Health promotion events and employee wellbeing initiatives to support your physical and mental wellbeing
• Employee Assistance Programme (EAP) providing free, confidential 24/7 telephone support for you and your family
• On-site Occupational Health Team with access to professional support and referrals to services such as counselling, physiotherapy and free flu jabs
• An annual Christmas thank you gift of a complimentary turkey or meat-free alternative for all employees
• GymFlex health club memberships offering discounted access to gyms including Nuffield Health, PureGym, Anytime Fitness, The Gym Group, and selected local gyms
• Cycle to Work scheme to support affordable, sustainable commuting
• On-site free parking available for all employees
• Attractive family-friendly policies, including enhanced maternity cover
• Employee discount platform providing savings on UK-wide restaurants, retail, car rentals, days out, and holidays 

We value diversity and inclusivity, and we are an equal opportunities employer. We welcome applications from candidates of all backgrounds and will consider all applications for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, or disability status.

How to Apply

Please submit your CV and a cover letter when submitting your application via this link.