About the role

In this role as Warehouse Supervisor based at 26th Berth, you will effectively manage people, plant, automation, and other resources to achieve shift throughput targets while maintaining high standards of safety, efficiency, and customer satisfaction.

Key responsibilities:

• Achieve high levels of customer satisfaction through excellence in receiving, identifying, dispatching, and assuring quality of goods
• Ensure compliance with maintenance standards, health and safety regulations, and company procedures
• Demonstrate flexibility to meet operational requirements, including weekend working
• Measure and report the effectiveness of warehouse activities, assets, and employee performance
• Organise and maintain inventory, ensuring storage areas are accurate, efficient, and well maintained
• Maintain accuracy of shipments and inventory transactions
• Communicate job expectations, coach, and support employees to drive performance and productivity
• Determine staffing levels, allocate workload, and oversee shift welfare
• Interface with customers to answer queries and resolve operational issues
• Maintain item records, documentation, and reporting to project warehouse status and peak requirements
• Identify opportunities for improvement and implement innovative or revised work practices
• Collaborate with other departments across the Port and Group to ensure timely, efficient, and cost-effective operations
• Operate plant and equipment as required
• Undertake other projects or duties as necessary for the Port and wider Group business

What are we looking for?

We are seeking a motivated and hands-on Warehouse Supervisor who can thrive in a fast-paced, dynamic environment. The ideal candidate will bring proven leadership experience, a proactive approach to problem solving, and the ability to drive performance through people and process management. Flexibility is essential, as the role may require working across different shifts and supporting overtime when operational needs demand. A collaborative mindset, strong communication skills, and the willingness to go the extra mile to ensure smooth and efficient operations will be key to success in this position. 

Skills & Qualifications:

• Proven work experience as a Warehouse Supervisor within FMCG or 3PL
• Strong leadership and supervisory skills, with the ability to motivate and manage teams
• Knowledge of warehouse management systems and MS Office proficiency
• Ability to input, retrieve, and analyse operational data
• Excellent communication and interpersonal skills
• Proven ability to direct, coordinate, and optimise warehouse operations
• Strong organisational and time management skills
• Experience of working with collective agreements
• Experience with SAP is preferred
• Experience with Transporeon haulage management software would be advantageous
• Full right to work in the UK
• Full UK driving licence