About the role

In this role as Warehouse Supervisor based at 26th Berth, you will effectively manage people, plant, automation, and other resources to achieve shift throughput targets while maintaining high standards of safety, efficiency, and customer satisfaction.

Key responsibilities:

• Achieve high levels of customer satisfaction through excellence in receiving, identifying, dispatching, and assuring quality of goods
• Ensure compliance with maintenance standards, health and safety regulations, and company procedures
• Demonstrate flexibility to meet operational requirements, including weekend working
• Measure and report the effectiveness of warehouse activities, assets, and employee performance
• Organise and maintain inventory, ensuring storage areas are accurate, efficient, and well maintained
• Maintain accuracy of shipments and inventory transactions
• Communicate job expectations, coach, and support employees to drive performance and productivity
• Determine staffing levels, allocate workload, and oversee shift welfare
• Interface with customers to answer queries and resolve operational issues
• Maintain item records, documentation, and reporting to project warehouse status and peak requirements
• Identify opportunities for improvement and implement innovative or revised work practices
• Collaborate with other departments across the Port and Group to ensure timely, efficient, and cost-effective operations
• Operate plant and equipment as required
• Undertake other projects or duties as necessary for the Port and wider Group business

 What are we looking for?

We are seeking a motivated and hands-on Warehouse Supervisor who can thrive in a fast-paced, dynamic environment. The ideal candidate will bring proven leadership experience, a proactive approach to problem solving, and the ability to drive performance through people and process management. Flexibility is essential, as the role may require working across different shifts and supporting overtime when operational needs demand. A collaborative mindset, strong communication skills, and the willingness to go the extra mile to ensure smooth and efficient operations will be key to success in this position. 

Skills & Qualifications:

• Proven work experience as a Warehouse Supervisor within FMCG or 3PL
• Strong leadership and supervisory skills, with the ability to motivate and manage teams
• Knowledge of warehouse management systems and MS Office proficiency
• Ability to input, retrieve, and analyse operational data
• Excellent communication and interpersonal skills
• Proven ability to direct, coordinate, and optimise warehouse operations
• Strong organisational and time management skills
• Experience of working with collective agreements
• Experience with SAP is preferred
• Experience with Transporeon haulage management software would be advantageous
• Full right to work in the UK
• Full UK driving licence

What Forth Ports can offer you:

At Forth Ports, our people are our priority, and we are committed to creating a flexible, open, and supportive working culture. As part of our team, you will enjoy:

• A competitive salary
• Shift Allowance
• Paid overtime
• Generous annual leave entitlement
• A defined pension scheme and life assurance
• Discretionary bonus
• Health promotion events and employee wellbeing initiatives
• Access to our Employee Assistance Programme (EAP) for you and your family
• Cycle to work scheme and on-site free parking
• Attractive Family Friendly Policies
• Employee discount platform offering discounts on UK-wide restaurants, car rentals, and holidays
• GymFlex health club memberships

We value diversity and inclusivity, and we are an equal opportunities employer. We welcome applications from candidates of all backgrounds and will consider all applications for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, or disability status.

How to Apply:

If you are an experienced Warehouse Supervisor and looking to continue your career as part of a forward-thinking and supportive team, we would love to hear from you. Please submit your CV and a cover letter when submitting your application here.