Jackie's decades of service encapsulates the heart of NHS

By Nub News Reporter 10th Jan 2025

Still going strong.  Senior Sister Jackie Smith at the turn of the year, 2024
Still going strong. Senior Sister Jackie Smith at the turn of the year, 2024

FOR many people, New Year's Eve was a celebration to bring in 2025. For one Basildon Hospital nurse, it has marked the start of her fifth decade working in Essex.

Jackie Smith, 64, from Stanford-le-Hope, had her first shift on New Year's Eve in 1984 at Orsett Hospital, before transferring to Basildon Hospital in 1989 – where she has remained ever since as a cardiology nurse, rising to become Senior Sister on James Mackenzie ward.

The beginning of a great career in 1989.

Jackie remembers her first shift vividly, saying: "It was New Year's Eve, and I just arrived – there was no induction, no support, nothing. I was just thrown in and you learnt everything on your feet."

Now, nurses are given a thorough induction before working on the wards, and extensive support by senior staff. There are also a variety of training and development programmes to develop their careers further, such as the nursing preceptorship.

Jackie has always treated patients with heart conditions as a cardiology nurse.

A senior sister in 2000.

"Cardiology was a new specialty for me. There is something to learn all the time, and I feel that you can make a huge difference to a patient's journey. What's key for me is the difference that you make to a patient at the end of the day, when you see them recover and go home."

     

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