Part time Floor Manager

Flip Out Trampoline Park in Lakeside is due to open soon and are looking to grow their management team to oversee the day to day running of the park, inspire and support the team whilst delivering phenomenal customer service to our "Flippers".

What type of person are Flip Out looking for: A hands on leader who is not afraid of leading from the front.

They must have exceptionally high standards to provide a safe, clean and organised environment for the team to work in and for the customers to be entertained. Working at Flip Out is fast paced, loud and demanding - being able to think clearly under pressure is required - this would not suit anyone who wouldn't enjoy this.

Experience within the leisure industry, F&B background, customer facing management role or experience in dealing with children would be preferred but not essential. The right candidate would be calm under pressure and able to make quick but effective decisions.

They will need to be able to motivate and coach teams from different departments on a daily basis.

What does a Duty Manager do: Working 5 days a week out of 7 on a rotation basis, shifts vary between opening and closing. Our management team are flexible and able to work at weekends.

Responsibilities include living and breathing the company's culture and values.

Ensuring all team members are delivering an amazing experience to all customers.

Ensuring all departments are supported by being hands on in all areas of the business at busy periods Being commercially minded through upselling promotions, maximising spend per head and controlling stock levels

Safety is key: Ensuring all health and safety processes and procedures are adhered to 100% of the time, whilst ensuring the team remain focussed on making each customers visit special and wanting to return. Rota management and ensuring we are adequately staffed at different times of the week according to bookings Proactively support the delivery of all group bookings and parties Support the Café through ensuring high cleanliness standards, hygiene and service levels are maintained Follow opening and closing procedures