About the role

Port of Tilbury is looking are looking for a motivated individual to join our team at Tilbury2, where you'll be responsible for receiving, controlling, and dispatching cargo to our valued customers. You'll work with advanced stock control systems including IPOS5, Swim, and Planning tools to ensure cargo is accurately tracked and efficiently processed through the terminal.

Key responsibilities:

• Communicate with external customers to provide a satisfactory service to the customer and maintain contractual arrangements
• Utilise computer systems including VBS/ IPOS5  for the handling of unitised Cargo and 3rd party traffic via P&O shipping line and Tesco train service
• Maintain correct procedure for office administration and filing functions to meet company requirements.
• Communicate with drivers and operatives on a daily basis to ensure the efficient operational function
• Recognise correct information upon receiving release/clearance documents in order to provide accurate support to operational functions
• Complete tasks within required timescales in order to meet the service level expected by the customer
• Uploading Vessel and Rail Manifests
• Damage assessment of import/export Cargo

What are we looking for?

We're seeking a reliable and proactive individual with a strong eye for detail and excellent organisational skills to help manage cargo movements at Tilbury2. While a driving licence is not essential, you must have access to reliable transport to meet shift schedules, which may include early and late rotations. A flexible approach to work is essential, as paid weekend overtime is a required part of the role.

Skills and Qualifications:

• Use of VBS/IPOS5 and systems for handling unitised and 3rd Party Cargo
• Good telephone manner
• Understanding of shipping and Rail documents
• Proficient Microsoft Office experience
• Full right to work in the UK
• Driving licence is preferred

What Forth Ports can offer you:

At Forth Ports, our people are our priority, and we are committed to creating a flexible, open, and supportive working culture. As part of our team, you will enjoy:

• A competitive salary
• Generous annual leave entitlement
• A defined pension scheme and life assurance
• Health promotion events and employee wellbeing initiatives
• Access to our Employee Assistance Programme (EAP) for you and your family
• Cycle to work scheme and on-site free parking
• Attractive Family Friendly Policies
• Employee discount platform offering discounts on UK-wide restaurants, car rentals, and holidays
• GymFlex health club memberships

We value diversity and inclusivity, and we are an equal opportunities employer. We welcome applications from candidates of all backgrounds and will consider all applications for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, or disability status.

How to Apply:

If you are an experienced Administrator and looking to continue your career as part of a forward-thinking and supportive team, we would love to hear from you. Please submit your CV and a cover letter when submitting your application via this link.